Job Description
A tech company is seeking a Customer Experience Agent for its team in Mexico City. The ideal candidate will have 2-4 years of experience in customer support or fintech, with strong analytical and communication skills. You'll deliver empathetic support via WhatsApp and email, handling complex scenarios while collaborating with internal teams. This position offers a salary range of MXN $19,000 - $25,000 gross, remote work opportunities, and other significant benefits, including equitable options and medical coverage. Flexibility is essential as this is a rotating shift role.
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