AI & CX Strategy Architect — Associate Principal

A leading digital consultancy in Metro Vancouver is looking for an experienced Associate Principal, AI & CX Solutions Strategist. This role focuses on driving digital and AI transformation in global contact center operations, requiring 5-10 years in management consulting, a robust understanding of AI technologies, and excellent executive communication skills. You will bridge business goals and technology, champion innovation, and deliver cutting-edge customer experiences. Competitive compensation and a hybrid work model are offered.
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