Turia GBS

AI Conversational Agents Specialist

📍 Location
medellín, antioquia
⏰ Job Type
Full-time
📅 Posted
June 10, 2026
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Job Description

We are seeking an AI Conversational Agents Specialist to lead the design, implementation, and integration of AI-powered solutions leveraging Large Language Models (LLMs) and automation tools to transform critical business processes.

The initial focus of this role will be supporting the Finance function , with a clear roadmap to expand AI solutions across multiple areas of the organization.

Key Responsibilities

  • Design, build, and orchestrate conversational AI agents powered by LLMs, including prompting strategies, tools, memory, and RAG architectures.
  • Manage the full agent lifecycle, including backlog management, training, testing, deployment, monitoring, and retraining.
  • Integrate AI agents with enterprise systems such as ERP, CRM, and other business applications through APIs and middleware.
  • Define, track, and report performance, efficiency, adoption, and ROI metrics.
  • Identify, prioritize, and i...

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