Agente Telefónico Bilingüe

**BACK OFFICE DE CHIHUAHUA busca Agente Telefónico Bilingüe en Mérida, Yucatán**:We are looking for **10 Customer Service Representatives** to join a fastpaced and serviceoriented team supporting a U.S.based home care organization.This role requires excellent communication skills, empathy, and the ability to handle high call volumes while delivering an exceptional customer experience.
**Key Responsibilities**:- Handle high-volume **inbound and outbound calls** with professionalism and empathy.
- Provide clear information on services, pricing, processes, and timelines.
- Document accurate and detailed customer information into internal systems.
- Coordinate **in-home assessments** and communicate next steps.
**Requirements**:- **Advanced English** (spoken and written)- Minimum **1 year of customer service experience** (any industry).
- Comfortable managing **high call volume** (mostly inbound).
**Nível de educación deseada**:Media Superior**Nível de experi...