Agente Call Center Bilingüe (Medellín)

We are looking for a customer service agent to join us in a our team CUSTOMER OPERATION SUCESS S.A.S.

Responsibilities

• Understand customer needs and requirements.
• Address the customer’s inquiries.

Qualifications

• B2+ in English.
• Full time availability.
• Prior experience in collections, customer service, sales, or related call center experience, preferred.
• High school diploma or equivalent required.
• Excellent verbal communications skills, attention to detail, experienced problem solver, strong listening and negotiation skills, ability to multi-task, prioritize, and manage time effectively.
• Assertiveness frustration tolerance and ability to deal with situations under pressure.

About the job

• 100% on-site vacancy (Itagüi)
• Indefinite term contract
• 45 Productive hours.
• 2 Days off
• 2 weeks of training + 1 week of nesting