Michael Page
Aftersales Support
Job Description
About Our Client
Our client is a small-sized company within the industrial and manufacturing sector, known for its commitment to delivering high-quality products and outstanding customer service. They pride themselves on fostering a professional and supportive work environment.
Job Description
- Manage customer inquiries and complaints related to after sales services.
- Coordinate with internal teams to resolve customer issues promptly.
- Maintain accurate records of customer interactions and solutions provided.
- Assist with warranty claims and ensure timely processing.
- Provide product information and support to customers as needed.
- Contribute to the continuous improvement of after sales processe...