American Eagle Outfitters Inc.
Aerie - Brand Ambassador (Sales Associate)
Job Description
Role Overview
As a part-time Brand Ambassador, you bring our brand to life every day. Your goal is to provide every customer who comes into the store with an amazing shopping experience, making their day better than before they arrived.
Responsibilities
- Use the AEO Selling Model to engage with every guest and help them find exactly what they’re looking for, with a “friends first” mindset.
- Educate guests on AE & Aerie products and make personalized product suggestions.
- Introduce the AEO loyalty program and additional brand channels to guests.
- Flex between the sales floor, cash & wrap, fitting room, and stockroom as needed.
- Resolve guest concerns proactively while adhering to company policy.
- Assist teammates and contribute to a collaborative team environment.
- Act with integrity and follow AEO policies and procedures.