Job Description
Join our dynamic team as an Advisor, Retail Channels (Concierge), where you will serve our high-end customers with a sharp and professional business approach. Your role will be pivotal in increasing revenues and expanding our portfolio by building goodwill and customer loyalty. You will make our high-end customers feel pampered and eager to deepen their relationship with us due to their satisfaction. Position works onsite based in Bayamón, PR.
Key Responsibilities:
Customer Relations: Manage high-value customer relations by offering tailored solutions that meet their true needs, providing a personalized and caring experience.
Banking Transactions: Assist clients with their banking transactions and service requirements while building relationships and identifying financial needs.
Exceed Expectations: Anticipate and resolve client requests with the goal of exceeding expectations, regardless of the size of the request. ...