Administrative Support II

Your Opportunity:

Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI) and Health Information Records Management, the Administrative Support II serves as a front facing contact for the Patient Information desk and must have strong attention to detail. This position is responsible for supporting patients, families, visitors, volunteers, and other stakeholders throughout the facility with a positive and professional image while greeting and wayfinding. The incumbent is responsible for activating hospital codes and managing the coordination and maintenance of AHS pagers for healthcare providers. The employee shall maintain confidentiality of all Alberta Health Services (AHS) patient information in accordance with HIA, FOIPP and the AHS Information Privacy and Information Security policies while providing empathetic, professional customer service during their interactions. Other responsibilities include but are not limited to: Perfo...