ADMINISTRATIVE PROCESSES SPECIALIST (1109) at CBHSSJB

SUMMARY OF THE POSITION
Person who analyzes the needs, conceives and applies professional techniques in all areas of the field of research administration for the CBHSSJB in order to improve research management, tracking of results, and knowledge transfer.

SPECIFIC FUNCTIONS
• Provide administrative professional and technical support when opening and closing client’s requests within the Service Quality & Complaints Commissioner Office (SQ & CCO);
• Assist the Complaints Commissioner (CC) & Assistant Complaints Commissioner (ACC) during an investigation;
• Provide administrative and technical support and assistance to the CC & ACC for data analysis and reporting purposes (e.g. Quarterly Reports, Annual Report and various Committee Reports);
• Assist the CC & ACC in the preparation for various meetings (e.g. Vigilance Committee, Board of Directors, Local Directors, etc.);
• Contributes to the effective and efficient daily operational functioning and...