Administrative Officer - Montreal, QC

Administrative Officer / Officer, Mortgage Operations

Location: Montreal, QC

Purpose of Job

Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Responsibilities

• Champions a client‑centric culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Provides administrative and processing support within Mortgage Operations: verifying the accuracy, completeness, and authorizations of all work activities; completing all assigned tasks with a high level of accuracy and attention to detail; prioritizing adherence to the published Service Level Agreements; conducting investigations to resolve exception situations; compl...