Roulottes Lévesque
Administrative Assistant - Supplier Guarantee Management
Job Description
Les Roulottes A.S. Lévesque, a family-owned business, is seeking a candidate to join its dynamic claims team, which supports our customer service staff on a daily basis. Teamwork, integrity, excellence, and financial responsibility guide our daily operations as we strive to be the premier RV destination in Southeastern Canada.
The claims agent position is an administrative role. This office-based position primarily involves data entry to bill manufacturers or negotiating with them to secure settlements for customers.
Your responsibilities will include:
The claims agent position is an administrative role. This office-based position primarily involves data entry to bill manufacturers or negotiating with them to secure settlements for customers.
Your responsibilities will include:
- Handling warranty claims
- Collaborating with customer service teams.
- Prepare and approve authorization requests and forward this information to advisors
- Submit claims to manufacturers
- Track manufacturer payments and accounting
- Analyze issues, identify trends, and develop strategies to optimize the claims process