Administrative Assistant Manager

Administrative Support

• Perform general administrative tasks, including filing, correspondence, document processing, copying, and system management.
• Manage and coordinate reservations within internal systems.
• Prepare documents such as letters, invitations, reports, and participant lists.
• Maintain updated databases, records, and electronic files related to resort operations.

Operational Support

• Provide support to the Front Desk area in accordance with the resort’s operational needs.
• Collaborate with the General Manager in coordinating activities and following up on operational requirements.
• Prepare monthly reports (R.O.) for presentation during monthly meetings.

Guest Experience

• Serve as the primary point of contact for guests and Hyatt Vacation Club members.
• Handle phone calls, emails, and requests while maintaining high service standards.