Administrative Assistant Manager

Administrative SupportPerform general administrative tasks, including filing, correspondence, document processing, copying, and system management.Manage and coordinate reservations within internal systems.Prepare documents such as letters, invitations, reports, and participant lists.Maintain updated databases, records, and electronic files related to resort operations.Operational SupportProvide support to the Front Desk area in accordance with the resort's operational needs.Collaborate with the General Manager in coordinating activities and following up on operational requirements.Prepare monthly reports (R.O.) for presentation during monthly meetings.Guest ExperienceServe as the primary point of contact for guests and Hyatt Vacation Club members.Handle phone calls, emails, and requests while maintaining high service standards.Provide clear and accurate information regarding resort facilities, services, activities, and events.Ensure a positive guest experience that fosters satisfact...