CIUSSS de l'Ouest-de-l'Île-de-Montréal
Administrative Agent Role in Healthcare Services
Job Description
Become a pivotal administrative agent dedicated to healthcare excellence. Focus on communication management, data accuracy, and client service in a full-time position requiring flexible hours.
This position involves handling incoming calls, scheduling appointments, and maintaining accurate user records in various software applications. You'll prepare, sort, and route necessary reports while mentoring students or interns when necessary. Attention to detail, discretion, and a service-oriented mindset are essential for success.
Key Responsibilities:
• Handle incoming phone communications efficiently
• Guide clients and direct them to resources
• Offer and confirm appointments with clients
• Update user information in internal platforms
• Sort and route documents as per guidelines
Requirements:
• Good command of Word and Excel applications
• Proficient in French and English communication
• Strong client service skills and teamwork
• Effective organizatio...
This position involves handling incoming calls, scheduling appointments, and maintaining accurate user records in various software applications. You'll prepare, sort, and route necessary reports while mentoring students or interns when necessary. Attention to detail, discretion, and a service-oriented mindset are essential for success.
Key Responsibilities:
• Handle incoming phone communications efficiently
• Guide clients and direct them to resources
• Offer and confirm appointments with clients
• Update user information in internal platforms
• Sort and route documents as per guidelines
Requirements:
• Good command of Word and Excel applications
• Proficient in French and English communication
• Strong client service skills and teamwork
• Effective organizatio...