Job Description
Accelerate your career with Adecco as a Bilingual Customer Service Representative fluent in French and English. This in-office role focuses on delivering outstanding service to customers in the oil and gas sector.
You will be responsible for nurturing relationships with wholesale customers across Canada while managing CRM activities and maintaining accurate account data. This position calls for strong organizational skills and collaboration with multiple teams to ensure that customer needs are consistently met.
Key Responsibilities:
• Manage CRM activities for customer accounts
• Maintain customer master data in D365 CRM
• Work closely with Sales, Marketing, and Asset Management teams
• Verify and secure customer and fuel supply information
• Produce reports to guide customer service best practices
Requirements:
• Fluent in both French and English
• 5+ years of relevant experience in customer service
• Degree or education in related field
• Intermedi...
You will be responsible for nurturing relationships with wholesale customers across Canada while managing CRM activities and maintaining accurate account data. This position calls for strong organizational skills and collaboration with multiple teams to ensure that customer needs are consistently met.
Key Responsibilities:
• Manage CRM activities for customer accounts
• Maintain customer master data in D365 CRM
• Work closely with Sales, Marketing, and Asset Management teams
• Verify and secure customer and fuel supply information
• Produce reports to guide customer service best practices
Requirements:
• Fluent in both French and English
• 5+ years of relevant experience in customer service
• Degree or education in related field
• Intermedi...