Accounts Receivable Generalist

Job Title: Accounts Receivable Generalist

Location: Santiago

GENERAL DESCRIPTION OR PURPOSE OF THE JOB:

The AR Generalist will complete accounting transactions, reporting, and billing activities to support the Jostens Billing and Accounts Receivable functions. Answers incoming customer calls regarding account specifics. Solves or refers the issues to the appropriate area.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

• Answer customer calls and research billing information in financial systems.
• Research, enter, and verify AR adjustments and other transactions relating to account maintenance and process customer requests.
• Credit Card refunds – adjustments – reconciliation.

OTHER RESPONSIBILITIES:

• Communication with Customers, customer service, and multiple business areas to complete billing, collections, and customer refund processes
• Enter, verify, and research customer and billing i...