Account Service Representative
Job Description
Job Description
What is the opportunity?
You'll be responsible for processing routine data entry and online input of transactions using a basic understanding of our products and processes. Your work will include balancing transactions and deposits from clients and branches, with a focus on throughput (how much you process), accuracy, and production. All of this work supports RBC's Code of Conduct, Values, and Guiding Principles while protecting customer privacy.
This is a great entry-level position to start your banking career and develop real operational skills.
What will you do?
Learn and apply basic knowledge of RBC's products and processes
Follow standard procedural guidelines to keep work organized and consistent
Process work volumes and maintain consistent service within established benchmarks—contributing to our business SLA/KPI (service level agreements and performance targets)
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