Critical Mass

Account Manager

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
May 23, 2026
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Job Description

As an Account Manager at Critical Mass, you are a key partner to both clients and colleagues, playing an essential role in managing day‑to‑day business needs, driving projects forward, and building strong relationships. With support and mentorship from an Account Director, you thrive in a collaborative environment, enjoy hands‑on execution, and are eager to take ownership of projects and campaign deliverables. Your commitment to excellence ensures client satisfaction, seamless operations, and opportunities to grow within a dynamic team.

You Will:

  • Manage day‑to‑day campaign operations, including media plan fulfillment, creative adjustments, and ensuring accurate trafficking setup through close coordination with ad operations
  • Collaborate cross‑functionally with media, creative, ad operations, project delivery, and strategy teams to ensure all deliverables are met on time and to expectations
  • Take ownership of campaigns and project work, wi...

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