Insurance Office of America
Account Manager - Personal Lines
Job Description
Title: Personal Lines Account Manager
Job Location: Fully remote for California or Nevada based candidates.
About the Role: Responsible for overseeing client service and communication, ensuring excellence in every interaction. Duties include managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports. Handle proposals, AORs (Agency of Record), cancellations, and policy reviews. Manage incoming correspondence and facilitate effective team communication, including delegating work to Account Associates. Play a key role in mentoring and training team members, fostering their professional growth and development.
Key Responsibilities
- Book of Business Management: Maintain records, review and bind renewals, remarket, quote, and bind additional lines of business.
- Client Protection: Ensure clients' assets are protected through c...