Account Manager, Mid Market

Account Manager, Mid Market

Location: Mississauga, ON (Hybrid)

Responsibilities

• Train partners on the SOTI ONE Platform to drive and develop new leads.
• Activate partners to migrate legacy customers onto the SOTI ONE Platform.
• Develop and implement strategic Mutual Plans to manage and grow accounts/opportunities.
• Prospect for potential customers using various direct methods such as calling and face‑to‑face meetings, and indirect methods such as networking.
• Retain clients and build strong, trusting relationships.
• Understand client needs and identify new opportunities within your territory.
• Communicate and coordinate with internal teams to deliver solutions.
• Identify opportunities for improvement and propose new tools and processes.
• Develop and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry.
• Prepare and conduct formal gr...