OpsArmy Careers
Account Manager | Mexico City | REMOTE
Job Description
Account Manager
Position Type: Full‑Time
Location: Remote
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About The Role
We are looking for a Account Manager to ensure seamless alignment between clients and the talent delivering work for them. You will be responsible for maintaining communication clarity, supporting team performance, and resolving operational challenges quickly and professionally.
This position fits individuals with BPO or client‑facing operations experience who enjoy balancing people leadership with structured workflow management. It’s a mid‑level role—more responsibility than a coordinator or team lead, but still below senior ops management.
Key Responsibilities
Client Relationship Coordination
- Act as a reliable point of contact for day‑to‑day client needs.
- Conduct regular syncs to gather updates, clarify priorities, and set expectations.
- Build trust through consistent communication ...