Job Description
Job Description
We are seeking an experienced Account Director to oversee a large, complex government account. This is a highly client-facing role requiring strong leadership, hospitality-focused service delivery, and financial accountability.
Key Responsibilities
Lead revenue growth and ensure profitability for the assigned confidential accountAct as the primary client contact, ensuring exceptional service delivery and relationship managementOversee daily operations across two service lines: Housekeeping and Maintenance/Handyman ServicesLead, mentor, and support on-site Managers and their teamsManage staffing levels and workforce planning in alignment with seasonal demandsOversee resource planning, scheduling, and operational executionMaintain high standards of service quality with a strong hospitality mindsetDrive client satisfaction, issue resolution, and long-term...