Account Coordinator, Reseller LATAM

What You'll Do:

As an Account Coordinator, Reseller LATAM, you will be responsible for educating, training, advising, and supporting our reseller team on Criteo products. You will ensure operational excellence and strong campaign performance by working closely with the Account Strategist, while empowering our partner to represent Criteo in other markets with the same level of quality as a direct team. Also:

• Assist and support the reseller team in troubleshooting and resolving day-to-day issues and challenges
• Respond to tickets submitted by the reseller team and create tickets for internal teams, escalating reseller issues internally to TS, AX, and Creative when needed
• Participate in Office Hours to address questions and provide ongoing support
• Support the monitoring of top client performance, progress, and overall development alongside the reseller team
• Ensure resellers are consistently informed and up to date on Cri...