Access-Credit-Union
Access Credit Union Member Solutions Expert
Job Description
Join the Member Solutions Centre at Access Credit Union as a Representative I, delivering outstanding financial services to our members. Engage in meaningful conversations via phone, chat, and email to enhance member relationships.
In this vital role, you will provide top-tier service and problem resolution while promoting Access Credit Union’s diverse offerings. Candidates should have strong communication skills and a dedication to serving others. You will be instrumental in supporting our business goals through excellent service and proactive outreach to members.
Key Responsibilities:
• Be the first point of contact for members
• Address inquiries via phone, chat, and email
• Cross-sell products and set up appointments with staff
• Maintain records and process investment instructions
• Work collaboratively with team members for efficiency
Requirements:
• Grade 12 diploma or equivalent
• 1-year customer/m...
In this vital role, you will provide top-tier service and problem resolution while promoting Access Credit Union’s diverse offerings. Candidates should have strong communication skills and a dedication to serving others. You will be instrumental in supporting our business goals through excellent service and proactive outreach to members.
Key Responsibilities:
• Be the first point of contact for members
• Address inquiries via phone, chat, and email
• Cross-sell products and set up appointments with staff
• Maintain records and process investment instructions
• Work collaboratively with team members for efficiency
Requirements:
• Grade 12 diploma or equivalent
• 1-year customer/m...