Academic Support Specialist

Overview

Reporting to the Manager, Academic Support, the Academic Support Specialist is a member of the Learner Academic Support team and supports academic functions.

Key Responsibilities

• Attend the weekly Learner Review Committee and bring up‑to‑date information on learners as assigned to inform decisions made regarding student statuses within the college, including academic standing and attendance.
• Maintain regular contact with assigned learners on the Learner Review Committee and follow the Learner Review Committee's process and guidelines.
• Identify at‑risk learners (attendance/academic) and add them to the Learner Review Committee ahead of weekly meetings.
• Oversee academic plans and offer direct support to students.
• Facilitate student requests for additional academic support.
• Ensure accuracy of student records in the student information management system (Salesforce) and learning management sy...