24/7 Guest Operations & AI Optimization Lead

A leading vacation rental platform in Colombia is seeking a Guest Operations & AI Optimization Manager to lead their 24/7 Contact Center and Reservations team. The role requires extensive experience in customer service and team management, with a focus on optimizing AI-assisted support systems. Candidates should be bilingual in English and Spanish, possess strong analytical skills, and be comfortable working hands-on in a dynamic environment. Competitive compensation and performance incentives are offered.
#J-18808-Ljbffr