1st Party Collection Representatives (Monterrey)

Segoso Mexico – Where Tomorrow is Today. Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.

Call Center Representative

Job Summary: Segoso Mexico is looking for motivated 1st Party Collection Representatives to join our dynamic team. Successful candidates will be customer-focused, detail-oriented, and strong communicators who thrive in a team environment. This role requires managing high volumes of calls, resolving customer inquiries, and curing accounts effectively. Some lines of business may require a 48‑hour workweek.

• Handle a high volume of incoming and outgoing calls professionally.
• Resolve customer inquiries and issues promptly while maintaining excellent service standards.
• Cure acco...