Job Description
1st Level Technical Support - French Bilingual
Kelly, in partnership with our client who is one of Canada’s Top 100 Employers and recognized as one of Canada’s Best Diversity Employers are hiring for Bilingual 1st Level Technical Support Representatives.
Current Vacancy: Yes
Use of AI in Hiring: No
Duration: 2 years
Hours: Rotational shift: Changes every week 24X7X365
Pay Rate: Day Shift -$23.50, After 9pm Shift – $25.15, Overnight Shift - $25.99/hour + 4% vacation pay
Locations: Onsite- London, Ontario
What you’ll be doing.
(1) Respond to a variety of inbound colleague calls/emails
(2) Ensure accurate and detailed problem documentation/ticketing
(3) Provide timely escalation and follow-up with support group...