06 - Customer Program Management Associate

06 - Customer Program Management Associate
Date:
May 29, ****
Location:
Monterrey, NLE, MX
General Overview
Functional Area:
OPS - Operations
Career Stream:
CPM - Customer Program Management
Role:
Associate
SAP Short Name:
ASS
Job Title:
Customer Program Management Associate
Job Code:
ASS-OPS-CPM
Job Level:
Band 06
Direct/Indirect Indicator:
Indirect
Detailed Description
Participates as a member of a customer focus team and acts as an interface between customers and the team.
Receives, reviews and monitors status of customer orders.
Works with internal and external customers to identify and resolve issues that may affect the on‐time delivery of the product(s).
Communicates customer requirements and issues in production meetings.
Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process o...