0022 Aftersales Warranty Specialist

We areALTEN Mexico, an engineering company that provides specialized solutions for engineering, technology, and product development projects across multiple industries.As aWarranty Specialistat ALTEN Mexico, you will play a key role within theAftersales Premium Car department.
You will be responsible for thetechnical and analytical evaluation of automotive warranty cases, acting as a subject‐matter expert across aftersales, engineering, quality, and service operations.This is asenior-level positionthat requires strong technical credibility, sound judgment, and excellent communication skills.
The Warranty Specialist serves as both atechnical authorityand atrusted decision‐maker, ensuring consistent, fair, and well-documented warranty decisions that protect the company's financial interests and brand reputation.Key ResponsibilitiesEvaluate automotive warranty claims by analyzing technical reports, failure analyses, and field data.Determine warranty applicability in accordance ...